The MedEDTracker® is a longitudinal information system designed specifically to provide actionable insights that help companies manage and improve their peer-to-peer promotional events. The system provides managers with performance metrics that are based on direct customer feedback, offering important insights in the following key areas:
- Message recall (main message "takeaways" from the customer's perspective)
- Perceived importance of the program content offered
- Determination of whether the customer learned something "new"
- Attendee information (who attended the event)
- Behavioral intent (as a result of their participation in this event, how does the customer believe they will behave/prescribe going forward?)
- Overall satisfaction with the program/event compared with other similar programs/events the customer has experienced
- Speaker performance measures (scientific credibility, podium delivery, ability to manage questions, overall performance score)
The addition of MedEDTracker® to Rivermark's product and service portfolio is highly complimentary, offering our clients a valuable new capability. The information gathered via the MedEDTracker® is longitudinal and results in a database that becomes a useful measure for evaluating and managing program content, program mix and speaker faculty management/selection. With the MedEDTracker®, clients will be better able to:
- Target attendee recruiting based on a better understanding of audience composition
- Improve message development and program content as a result of continuous attendee feedback to program content offerings
- Improve speaker selection based on a dynamic database of attendee based speaker ratings, and the option to enable Representatives access to this data via an online speaker selection system
- More effective budgeting/resource allocation across the product portfolio and channel options for peer-to-peer events based on continuous feedback on changes in intent to prescribe, as well as access to benchmark data allowing comparisons with industry performance standards
MedEDTracker® is the only system that provides a closed loop performance assessment of promotional, peer-to-peer events, supporting continuous quality improvement initiatives for your peer-to-peer events.



